SAP Solution Manager for Change Request Management (ChaRM), Release Management and Alerting, intro to ServiceNow Connector

 

 

        Valdrin Spahijaj
SAP Solution Manager Architect and Focused Build Coach

 

 

 

      Donik Mullaademi
SAP Solution Manager Architect and Focused Build Coach

Is your organization working with ServiceNow and SAP Solution Manager? Are you utilizing multiple tools to request changes and manage incidents between ServiceNow and SAP Solution Manager? CoreALM’s ServiceNow Connector is a turn-key solution that bridges the gap between ServiceNow and SAP Solution Manager. This integration will cover aspects of SAP Solution Manager integrations with ServiceNow including:

This workshop will present:

– Request for Change in ServiceNow and ChaRM Integration
– SAP Solution Manager Technical Alerts Integration with ServiceNow Incident Management
– Automatic incident creation in ServiceNow from SAP Solution Manager Alert Inbox
– Creating ServiceNow Incidents any SAP applications
– Technical Architecture of ServiceNow Connector
– Live Demo