CoreALM Product
ServiceNow Connector for SAP Transport Management
Increase your speed of innovation without compromising the integrity of your SAP change process.
Manage your SAP transports directly from ServiceNow using the out-of-the-box integration from ServiceNow to SAP Transport Management Services (STMS).
Features
Take control of your transports directly from ServiceNow:
- Create, release, and import transports (TRs)
- Create, release, and import transport of copies (TOCs)
- Couple or decouple existing transports
- Mass import of transports at the project level
- Management of transports across transport groups
Maintain the integrity of your SAP changes with features, including:
- Cross-system object locking and downgrade protection for managing parallel maintenance and project landscapes
- Prevent transport related errors in advance using built-in cross-reference and sequence checks
Manage multiple parallel project and maintenance landscapes:
- Use retrofit to bring maintenance transports into your project landscape
- Use repack to cutover project changes to Production or to move transports from the project to the maintenance landscape
Minimize Impact to Existing ServiceNow Workflows
The ServiceNow Connector for SAP Transport Management can be configured for:
Manual transport management, using action buttons, or
Automatic transport management, based on the status of the change request
Not all change requests in ServiceNow require a change in SAP. The Connector adds a new SAP Change Indicator to your ServiceNow change request screen. When the indicator is activated, a new tab appears in ServiceNow to view and manage SAP transports.:
New SAP Change Indicator in ServiceNow triggers bi-directional sync with SAP
SAP Change Indicator can be set automatically based on the assignment group for the change request
Security and Segregation of Duties
The ServiceNow Connector for SAP Transport Management extends the robust role-based security model in ServiceNow:
SAP transports management functions can be restricted by SAP security settings
Transport controls in ServiceNow can be hidden based on user role and status
Enhanced Compliance and Controls
The Connecter enhances the compliance of the change process in ServiceNow.
All ServiceNow and SAP change activities are timestamped and synchronized in both systems
Auditors and Change Managers can access all change logs and reports in a single location, ServiceNow
Benefits
Simplified administration
- Total control of transports directly from ServiceNow
- Built-in transport integrity checks
- Support for management of parallel landscapes
Minimal impact to existing change process
- No need to change existing ServiceNow workflows
- Consistent change process for SAP and non-SAP changes
Enhanced security, compliance and controls
- Supports segregation of duties for transport management
- Centralized compliance reporting in ServiceNow
Certified CoreALM Connector for ServiceNow Connector for SAP Transport Management
The Connecter enhances the compliance of the change process in ServiceNow.