ServiceNow Incident Management Connector for SAP Cloud ALM Alerting and Monitoring
Enhance your SAP IT Service Management (ITSM) process using the ServiceNow Incident Management Connector for SAP Cloud ALM Alerting. Automatically create ServiceNow tickets directly from SAP. Improve your IT Service Management (ITSM) process for SAP and resolves issues faster.
ServiceNow Connector for SAP Cloud ALM
ServiceNow Connector 2.0 is an out-of-the-box solution that enables bi-directional integration between ServiceNow and SAP Solution Manager 7.2 for Change Request Management (ChaRM), IT Service Management (ITSM) and SAP Application Operations (AppOps) Monitoring Alerts.
Features
Requirements Management
Change and Release Management
Change Compliance Reporting
Defect Management
SAP Application Operations (AppOps) Monitoring Alerts integration with ServiceNow Event Management
ServiceNow Connector support ChaRM, Incident Management, Technical Monitoring and Alerting all out of the box.
ServiceNow Connector for SAP Solution Manager Alerting
ServiceNow Connector support ChaRM, Incident Management, Technical Monitoring and Alerting all out of the box.
Setup in minutes with dynamic mapping
ServiceNow Connector is a turnkey solution with very flexible dynamic mapping of different change types, status and fields between ChaRM, Incident Management, Technical Monitoring, and Alerting with ServiceNow Change Control and ITMS.
Trusted by Industry.
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