CoreALM Services

SAP ChaRM

Change Request Management in SAP Solution Manager 7.2

Use ChaRM to manage changes across your SAP landscapes. CoreALM’s ChaRM implementation services ensure segregation of duties between developers, change managers and business approvers in an orchestrated change management workflow.

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An Orchestrated Change Management Workflow

We use best practices to improve the efficiency and quality of the SAP delivery process using an orchestrated change management workflow in ChaRM.

Manage SAP transports across complex landscapes

Built-in quality checks before Production imports

Enhanced compliance and controls

Manage Multiple Change Types:

Use the out-of-the-box SAP change types or customize as needed. Out-of-the-box change types include:

Normal Changes

Regular maintenance
Implementation Projects
Integrated with SAP Transport Management

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Urgent Changes

Emergency Changes
Optimized for fast processing
Independent from project release cycle
Integrated with SAP Transport Management

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Standard Changes

Regular maintenance
Standard change is used to perform low-risk changes that are uncritical and frequently used
Integrated with SAP Transport Management

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Advanced Capabilities:

Utilize advance capabilities to manage more complex SAP landscapes:

Retrofit and Repack – Maintain synchronization of transports across multiple parallel landscapes (e.g. project and maintenance) using retrofit and repack.

Cross-System Landscape Distribution – Use a centralized template-based instance management approach using template protection and cross-system landscape distribution.

Services Offered

Our SAP Change Management service offering includes:

Change Process Architecture:

We can architect an efficient and robust change management process that considers your unique business and technical requirements.

ChaRM Implementation:

We deliver a tailored configuration of ChaRM to meet your specific needs, and support your migration to the platform.

Change Process Automation:

We optimize the efficiency of your change process by automating the movement of transports across your landscapes.

Change Toolchain Integration:

We use CoreALM out-of-the-box integrations with Jira, Azure DevOps and ServiceNow to provide a consistent change process for all SAP and non-SAP applications.