ServiceNow Connector for SAP Solution Manager
ServiceNow Connector 2.0 is an out-of-the-box solution that enables bi-directional integration between ServiceNow and SAP Solution Manager 7.2 for Change Request Management (ChaRM), IT Service Management (ITSM) and SAP Application Operations (AppOps) Monitoring Alerts.
SAP Application Operations (AppOps) Monitoring Alerts integration with ServiceNow Event Management
ServiceNow Connector support ChaRM, Incident Management, Technical Monitoring and Alerting all out of the box.
Setup in minutes with dynamic mapping
ServiceNow Connector is a turnkey solution with very flexible dynamic mapping of different change types, status and fields between ChaRM, Incident Management, Technical Monitoring, and Alerting with ServiceNow Change Control and ITMS.