Process Management

Process Management describes both business and IT perspective on processes, applications and system landscapes. The processes described in the solution documentation can be used by other functions like test management, business process monitoring, or project management. The lifecycle of process content can be controlled and managed by change and request management. All aspects of a process lifecycle are tied together in the customer solution documented in SAP Solution Manager. The advantage of this approach is that you have a central place for all documentation. Users find the right documents easily instead of searching for them in various spreadsheets and file shares. Process Management takes also care that different versions of the documentation can exist in parallel. The graphical modeling environment allows you to extend the reach of SAP Solution Manager in implementation projects from the technical realization phase to the earlier phase of process definition. Process experts who used standalone graphical tools in the past to describe the company’s core process flows can now use SAP Solution Manager. SAP Solution Manager 7.2 accordingly allows customers to provide a common toolset to all stakeholders; costly and tiresome integrations with third-party modeling tools are no longer needed.